Description :

Essential Functions :

• Register and admit patients to service area.
• Secure information necessary for preparation of required forms.
• Collect appropriate fees.
• Verify charges from fee schedule, issue cash receipts, prepare charge slips and balance cash receipts.
• Assist patients by having knowledge of the co-pays / applicable fees, facility, other departments, and administrative services.
• Handle cash according to indicated policies and procedures.
• Initiate and complete Release of Information forms as appropriate.
• Print and complete all necessary paperwork, labels and documentation forms for receiving patients for various examinations.
• Relay instructions to patients in preparation for examination.
• Maintain required patient statistical records.
• Verify patients' health plan eligibility and answer telephone and routine questions.
• Make follow-up appointments for patients seen in the service area.
• Accurately maintain ED logs and documentation forms.
• Comply with EMTALA regulations as pertains to job duties.
• Must be able to do all clerical work in the Department.
• Makes follow-up appointments for patients seen in the ED.

Grade 03

Basic Qualifications :

• High School Diploma / GED.
• Testing : PC Skills Test (able to pass PC skills assessment)
• Testing : Medical Terminology (able to pass standardized test)
• Testing : Typing 30 WPM
• One-year experience within the past two years as a Cashier / Receptionist or Unit Assistant in an outpatient / inpatient care setting where hands-on medical / nursing care is delivered is required.
• Knowledge of medical terminology required.
• Must be proficient in word processing.
• Must have experience in performing detailed, repetitive clerical functions; demonstrating clear, distinct communication skills and legible written communication skills.
• Must successfully complete PARRS II, RegPlus, Lotus Notes and / or other computer training programs within the orientation period.
• Must possess ability to do accurate simple arithmetic and operate credit card machine.
• Demonstrate ability to display and project a courteous and professional demeanor in order to promote congenial interactions;

to include effective and proper phone etiquette.

• Demonstrate the ability to accurately and efficiently copy, sort, file, schedule and coordinate ancillary services to the department.
• Demonstrate accurate registration, coding and revenue collection per procedures.
• Demonstrate the ability to serve as a conduit for department information.
• Must demonstrate attention to detail while effectively dealing with multiple demands.
• Demonstrate ability to effectively maintain ED logs and files.
• Must be willing to perform other related duties as assigned.
• Required to attend scheduled clerical meetings.
• Must be able to fulfill the functional and environmental duties of the position - prolonged standing and walking required.
• Must maintain proficiencies to work in all ED clerical areas.
• Must be willing to work in a labor / management partnership environment.

Last updated : 2024-05-15